Services

You don’t need a Head of Design.
You need a UX Strategist who makes teams better.

Startups and mid-sized teams often outgrow their current UX maturity but can’t justify a full-time UX executive. I embed as your UX strategy partner—1–2 days a week—to align teams, coach designers, and raise quality.

You get:

  • A UX vision that scales with your product
  • Process clarity, better decision-making
  • Trusted senior guidance without full-time overhead

Need a trusted UX partner without the hiring risk?  Let’s chat!

    How it works

Ask me how I helped Google Maps reframe the UX vision across SDK platforms, accelerating API adoption by enterprise clients by 6 months.

Fast UX clarity. No fluff.

Teams often launch with blind spots—missed usability flaws, drop-off risks, or inconsistent UX. I’ll audit your UX in 7–10 days and give you the clarity you need to improve or relaunch confidently.

You get:

  • Actionable, annotated UX report
  • Prioritized issues and recommendations
  • Optional walkthrough or teardown sketches

Need to fix what might be costing you users or investment? Let’s investigate.

    How it works

Ask me how I diagnosed high-friction issues in a last-mile logistics app, resulting in a 22% drop in task abandonment.

UX breakthroughs in a day or less.

Teams often stall at key inflection points—alignment breaks down, priorities blur, or strategy goes cold. I design and lead powerful UX workshops that align stakeholders, map priorities, and reignite momentum across organizations and teams.

You get:

  • Shared clarity in a single session
  • Outcomes you can build from
  • High-engagement formats, zero fluff

Need a UX sprint to unblock your team?  Let’s reignite momentum! 

    How it works

Ask me how I ran a north-star UX workshop at Amazon for Kindle that aligned multiple teams across Reader, Store, and Library to deliver a rich and personalized cross-platform experience.

Fractional UX Strategy

You don’t need a Head of Design.
You need a UX Strategist who makes teams better.

Teams often launch with blind spots—missed usability flaws, drop-off risks, or inconsistent UX. I’ll audit your UX in 7–10 days and give you the clarity you need to improve or relaunch confidently.

What you get

  • Actionable, annotated UX report
  • Prioritized issues and recommendations
  • Optional walkthrough or teardown sketches

Need to fix what might be costing you users or investment? Let’s investigate.
Ask me how I’ve diagnosed high-friction issues in a last-mile logistics app, resulting in a 22% drop in task abandonment.


How it works

UX Audits & Expert Reviews

Fast UX clarity. No fluff.

Teams often launch with blind spots—missed usability flaws, drop-off risks, or inconsistent UX. I’ll audit your UX in 7–10 days and give you the clarity you need to improve or relaunch confidently.

What you get

  • Actionable, annotated UX report
  • Prioritized issues and recommendations
  • Optional walkthrough or teardown sketches

Need to fix what might be costing you users or investment? Let’s investigate.
Ask me how I’ve diagnosed high-friction issues in a last-mile logistics app, resulting in a 22% drop in task abandonment.

How it works

UX Workshops & Training

UX breakthroughs in a day or less.

Teams often stall at key inflection points—alignment breaks down, priorities blur, or strategy goes cold. I design and lead powerful UX workshops that align stakeholders, map priorities, and reignite momentum across organizations and teams.

What you get

  • Shared clarity in a single session
  • Outcomes you can build from
  • High-engagement formats, zero fluff

Need a UX sprint to unblock your team?  Let’s reignite momentum! 
Ask me how I ran a north-star UX workshop at Amazon for Kindle that aligned multiple teams across Reader, Store, and Library to deliver a rich and personalized cross-platform experience.

How it works

Engagements


I'll Help You Solve Complex UX Challenges
with a Proven, High-Impact Approach

60-Minute UX Diagnostic Call

Pinpoint what’s broken.
Know what to fix.

A focused, high-impact session designed to identify UX friction points and uncover strategic opportunities in your product. Ideal for teams who need fast clarity without a long engagement.

Includes:

  • Pre-review of your product experience
  • 1:1 strategy session (60 minutes)
  • Actionable summary of UX priorities and quick wins
  • Recommendations for next steps or engagement options

Approximately $500-$1,000*

Great for product leaders who need fast, expert input before committing to a full engagement.

2-week UX Strategy Sprint

Turn ambiguity into clarity
in just 10 days

This 2-week sprint transforms vague goals into a clear UX strategy, behavior framework, and high-craft design direction. Built for teams who need alignment, direction, and momentum — fast.

Includes:

  • Stakeholder interviews & goal alignment
  • Behavior models or mental maps
  • Strategic UX frameworks & experience blueprint
  • Annotated high-fidelity design concepts
  • Prioritized UX recommendations and roadmap

Starting at $15,000*

Great for startups, SaaS platforms, or teams preparing for launch, scale or investment.

Fractional UX Strategy Advisory

Ongoing partnership,
without the headcount

For teams needing senior-level UX expertise on call — from product vision and experience reviews to design team coaching and process optimization.

Includes:

  • Weekly or bi-weekly strategy calls
  • UX decision support for product, design, or executive teams
  • UX reviews, experience frameworks, and hands-on direction
  • Optional design team feedback or coaching
  • Flexible monthly hours and focus areas

Starting at $2,500/month*

Great for scale-ups & mid-sized companies needing expert UX without a full-time director.

*Pricing may vary based on scope and team size

HOW IT WORKS

01.

Book a call

Book your strategy assessment. We’ll jump on a quick call to learn more about your business and figure out if we’d be a good fit for one another.

I only want to work with clients I know I can drive explosive growth for.

02.

Get your plan

If you’re a good fit, I’ll put together an initial strategy and get to work on all of the nitty gritty.

You’ll get a UX Statement of Work (SOW), with a list of items we want to accomplish in the first 30, 60, and 90 days working together.

03.

I do the rest

I handle everything for my clients, from strategy to execution.

You’ll be getting world-class mentorship, consulting and deliverables for your business.

What I bring to the table


I help teams move from “we’re not sure what to build” to “this is exactly what we need.”

With over a decade at the leadership table inside top tech firms, I’ve seen firsthand how strategic decisions are made — and where they stall. That vantage point lets me cut through ambiguity fast, translating business noise into clear UX frameworks and testable design direction.

brian-city
  • Create clarity from complexity

    I bring structure to complex and ambiguous UX challenges—so teams gain clarity, not chaos.

  • 30+ years of experience at the highest level

    I’ve led UX at Amazon, Google and Microsoft—delivering new experiences at scale.

  • Strategy + Execution – not just one or the other

    I pair UX strategy with high-craft UI so your team knows what to build and the reasons why.

  • Fast and focused

    I run fast, focused engagements designed for momentum—not meandering discovery.

  • Clear direction, measurable outcomes

    I help teams move key metrics and provide clear recommendations you can act on.

  • Trusted by Product, not just Design

    My UX frameworks unite product, engineering, and design to drive aligned execution.

  • Create clarity from complexity

    I bring structure to complex and ambiguous UX challenges—so teams gain clarity, not chaos.

  • 30+ years of experience at the highest level

    I’ve led UX at Amazon, Google and Microsoft—delivering new experiences at scale.

  • Strategy + Execution – not just one or the other

    I pair UX strategy with high-craft UI so your team knows what to build and the reasons why.

  • Fast and focused

    I run fast, focused engagements designed for momentum—not meandering discovery.

  • Trusted by Product, not just Design

    My UX frameworks unite product, engineering, and design to drive aligned execution.

  • Trusted by Product, not just Design

    My UX frameworks unite product, engineering, and design to drive aligned execution.

Let's Connect


Briefly tell me about your business, situation and goals, and let’s see how I might help you achieve them.

LinkedIn

in/briancollins

Location

Seattle, WA

Hours

Mon-Fri: 8am – 5pm (PST)
Sat-Sun: As needed

Let's Connect


Briefly tell me about your business, situation and goals, and let’s see how I might help you achieve them.

LinkedIn

in/briancollins

Location

Seattle, WA

Hours

Mon-Fri: 8am – 5pm (PST)
Sat-Sun: As needed